At Blackwall Footwear, we are dedicated to offering the best shipping solutions no matter where you are located. We ship globally, ensuring reliable and timely delivery for our customers.
Delivery Timeframes
Our delivery process consists of two main stages:
Processing Time (24–48 hours):
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Includes order confirmation, adjustments, quality checks, and packaging.
Delivery Time (Approximately 7–10 Business Days):
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This is the time it takes for your order to be shipped from our international distribution center to your location.
Estimated delivery times for major regions:
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USA / Canada / Australia: 7–10 business days.
Shipping Costs
We provide the following shipping options:
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Worldwide Free Premium Shipping (including Track & Trace): Free of charge for all orders.
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Priority Processing (with tracking): Jump ahead of the queue for just $1.99.
Shipping Insurance Policy
Insurance Coverage:
Our shipping insurance covers loss, theft, or damage to your package during transit, up to the declared value at the time of purchase.
Non-Refundable Clause:
Shipping insurance is non-refundable once purchased, regardless of shipment usage or delivery outcome.
Claim Process:
If you need to file a claim, please contact our customer service team within 7 days of receiving damaged items or within 14 days if the item is lost. Please have any necessary documentation ready, including proof of value and photos if available.
Exclusions:
This insurance does not cover delivery delays, indirect losses, or damages not incurred during transit.
Contact Information:
For inquiries or to file a claim, please email us at support@blackwallfootwear.com.
Acceptance
By purchasing shipping insurance, customers acknowledge and accept the terms of this policy, including its non-refundable nature.
Order Modifications and Cancellations
Once your order is placed, it cannot be modified or canceled. Our packaging and processing begin immediately to ensure swift delivery.
Thank you for choosing Blackwall Footwear for your footwear needs! 🖤👟
